As the name implies, Foundations delivers an underlying infrastructure on which the entire
ForwardOffice application is built and around which all other modules revolve.
ForwardOffice’s modular architecture means that the customer has the flexibility to create a system
that is tailored to their company’s specific requirements. The wide range of modules that comprise
ForwardOffice integrate seamlessly with each other, but because they are built upon the same
Foundations, they have a standardised “look-and-feel”.
The overall infrastructure provides a user-friendly menu system and a common set of tools. Whichever
program option the user may have chosen, they will always be presented with the same core
functionality, enabling them to perform all of their day-to-day tasks in a simple but effective
manner.
Comprehensive System Management utilities provide the system adminstrator and senior management with
all of the tools that they will require to manage the day-to-day running of the entire system, from
automated data backups through to parameter configuration and user administration.
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Key Features:
Infrastructure:
Flexible “Menu Column” structure, hot-keys and buttons for instant access to a variety of standard options
“Hyperlinked” validation database maintenance (e.g. Countries, Ports, Currencies, Terms, etc.)
Name and Address and Contact database maintenance
Name and Address database reporter and Mail Merge utility
Telephone and Contact lookup at any point
Communications Inbox and Outbox access at any point
“Batch Control” and “Soft Dates” for repeat and overnight report processing
Sophisticated Diary Management, both personal and category-related
Integral Document Management allows any printed output to be manipulated/edited
Any printed output can also be despatched as an external message
Standard Text/Letter/Message library
Enterprise-wide “Correspondence” Management
Form design tool for Documents, Letters, Reports and Manifests
Interface Form design to the Database to enable automatic form filling or Mail Merge
System Management:
System and user activity monitoring
Automated data backups
User-friendly Data recovery utilities
Scheduling of overnight housekeeping and reporting jobs
Background process management
Database management utilities
Printer management, supporting matrix, laser or thermal printers, incorporate sup-port for laser printer ‘masks’
Communications Management
Company parameter configuration
Module parameter configuration
Program-specific parameters
User-Definable Menu structure, tailoring options to specific users or groups of users
Allocation of general security levels to each Menu option
Allocation of specific ‘User-Privileges’ for sensitive functions
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