Through this Web application, FCL provides its customers with the means to allow third parties to make
consignment bookings into their system, via the Web. Although principally aimed at the freight operator’s
own customers, it can also be used by other parties such as overseas partners - or even internally by the
operator’s own staff.
The On-line Booking is completely real-time - and fully integrated with ForwardOffice. Functional and data
access rights are defined using a specific administration function. In addition to the allocation of Login
ID’s and access rights, a “Set Data Policy” option provides the means to control exactly which
routing/service options are made available to each party, or to each “Group” with which given parties may
be associated.
Creating a new booking could not be simpler. On completing five intelligence-driven routing questions,
the user is progressed into a main “tabset” where additional information is entered prior to committing.
For repeat shipments, “Template” and “Clone” options can further simplify and speed up the booking process.
Once booked, consignments can be recalled individually using a variety of references, or may be selected
from a results list generated via a comprehensive query facility. Consignment details may then be amended
or supplemented as required at any point, subject to standard security and status checks.
All updates can be set to trigger internal notifications, which can be configured to alert specific
individuals or departments, based on customer or routing requirements. This ensures that every consignment
will be captured and processed by the appropriate staff members as part of their normal workflow.
Further value can be added through optional integration with WebTrack, which allows the end-user to
monitor consignment progress at the click of a button. Where e-Document Management is utilised, subject to
access rights users can view associated documents, such as Freight Invoices, E2’s, POD signatures, digital
photographs, etc. Users can even be authorised to attach their own documents to consignments.
For FCL’s customers, the real beauty of the On-line Booking is that it is available at a fraction of the
cost that is normally associated with implementing this type of facility - allowing even the smallest
freight operator to compete in an arena normally reserved for the larger players.
Demonstration:
To gain access to the On-line Booking demonstration, you will require a logon ID and password and you will also
need information about the data on which the demonstration is based. To obtain the latter, please contact your
account representative, or FCL direct on: -
Telephone +44 (0)115 938 0280
e-Mail support@forward-comp.co.uk
Launch On-line Booking demonstration
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 Key Features:
• On-line Booking is provided through the FCL-ASP platform
• FCL acts as a service provider, cushioning its
customers from complex and costly issues of
Internet access: -
• We provide the Web server
• We provide the broadband communications link to
the Internet
• We deal with firewall and Internet security issues
• FCL undertakes all of the support and
maintenance functions
• It is simplicity itself to integrate the On-line
Booking facility into your own Web site
• It is activated selectively for those parties that
you choose to provide it to - customers, agents or
even internally by your own staff
• You allocate Login ID’s, passwords, security levels
and privileges, thus ensuring secure and controlled
access
• You define the controls that will apply to each party
or “Group”, for example which Services they are allowed
to book freight on
• Creating a new consignment booking is a very simple
and fast process
• Optional consignment “Templates” and a “Clone” option
also provide for hyper-fast creation of repeat shipments
• Parties can only ever see consignments with which they
have a direct involvement
• Recall an individual consignment using a wide range
of references - including customer’s own
• Perform queries via simple yet comprehensive filters,
then drill to individual consignment
• Details may be amended/supplemented at any point,
subject to security and status checks
• Includes rule-based internal notification facility
for all new bookings or amendments
• Barcode label printing options also available
• Optional integration with WebTrack allows for
full consignmentprogress monitoring
• Optional integration with e-Document Management
allows documents and images to be selectively exposed
at Consignment level
• With the correct privileges, external users can
also add their own e-Documents, e.g. packing lists,
commercial invoices, etc.
• Operational Diary/Memo records can also be
selectively exposed to different parties, allowing
unlimited narrative to be made visible
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